Payment & Cancellation Policy
We want booking your journey to be simple and transparent. This policy explains how payments, changes and cancellations work for all tours booked with Amazing Global Travel. It forms part of our Terms and Conditions.
Payment schedule
- Deposit: a deposit of 25% of the tour price per person is required to confirm your booking.
- Final payment: the remaining balance is due 120 days before your arrival date.
- Late bookings: if you book within 120 days of arrival, full payment is required at the time of booking.
- Special requirements: some hotels, Nile cruises, peak-season dates and special events (such as the 2027 solar eclipse) may require a higher deposit or earlier payment. We will always tell you before you pay.
- How to pay: by bank transfer, major credit card or secure PayPal payment.
If the balance is not received by the due date, we may treat the booking as cancelled by you, and the cancellation fees below will apply.
Cancellation by you
All cancellations must be sent to us in writing (email is fine) and take effect on the date we receive them. The following fees apply per person, based on the number of days before your arrival date:
- 121 days or more before arrival: 10% of the tour price (maximum $2,500 per person)
- 120 to 91 days before arrival: 20% of the tour price
- 90 to 61 days before arrival: 50% of the tour price
- 60 days or less before arrival: 100% of the tour price
Domestic flights are non-refundable once tickets have been issued. Some hotels, cruises and special-event arrangements have their own stricter cancellation terms; if these apply to your booking, we will tell you before you confirm.
Changes to your booking
If you would like to change a confirmed booking, we will always do our best to help. Changes depend on availability and may involve additional costs charged by hotels, cruises or airlines. A change of travel dates or destination close to departure may be treated as a cancellation and new booking.
Cancellation or changes by us
If we have to cancel your confirmed booking, you will receive a full refund of all payments made. Itineraries may occasionally change because of local conditions, flight schedules or security regulations; if a significant part of your trip cannot go ahead for reasons beyond our control, we will offer a suitable alternative or appropriate compensation.
Travel insurance
We strongly recommend comprehensive travel insurance, purchased when you pay your deposit, covering cancellation, medical expenses and travel disruption.
Questions
For any questions about payments or cancellations, contact us at reservation@amazingglobaltravel.com, +1-702-819-8052 (USA) or +20 100 735 6919 (Egypt & Middle East).
